SOC 43-4051 · Office and Administrative Support Occupations
Customer Service Representatives wages by metro
National median annual wage
$44,770
- 10th percentile
- $31,750
- 25th percentile
- $36,870
- Median
- $44,770
- 75th percentile
- $51,780
- 90th percentile
- $63,590
- Mean
- $46,590
Annual wage from the May 2025 OEWS estimates.
National employment in May 2025: 2,595,750.
That median is 12.2% lower than the all-occupations national median of $50,980.
The metro and state figures below are the same May 2025 release. A blank wage means BLS did not publish it. See when a wage is not published.
Highest published medians
| Occupation | Employment | 10th | Median | 90th |
|---|---|---|---|---|
| San Jose-Sunnyvale-Santa Clara, CA | 8,860 | $43,700 | $60,480 | $88,910 |
| San Francisco-Oakland-Fremont, CA | 19,930 | $42,390 | $57,830 | $84,780 |
| Seattle-Tacoma-Bellevue, WA | 25,840 | $41,200 | $53,550 | $76,280 |
| Napa, CA | 640 | $40,910 | $53,360 | $73,610 |
| Santa Rosa-Petaluma, CA | 1,750 | $39,990 | $51,810 | $77,970 |
| Vallejo, CA | 1,130 | $38,560 | $51,210 | $72,150 |
| Burlington-South Burlington, VT | 1,250 | $35,550 | $50,160 | $68,350 |
| Stockton-Lodi, CA | 2,650 | $38,060 | $49,990 | $102,460 |
| Bridgeport-Stamford-Danbury, CT | 5,660 | $38,700 | $49,970 | $77,200 |
| Sacramento-Roseville-Folsom, CA | 11,510 | $37,710 | $49,940 | $75,470 |
| Boston-Cambridge-Newton, MA-NH | 37,780 | $35,720 | $49,920 | $75,950 |
| Kahului-Wailuku, HI | 690 | $37,120 | $49,750 | $73,830 |
| Manchester-Nashua, NH | 4,680 | $34,220 | $49,630 | $66,280 |
| Olympia-Lacey-Tumwater, WA | 1,430 | $37,580 | $49,630 | $61,860 |
| New York-Newark-Jersey City, NY-NJ | 125,570 | $36,930 | $49,590 | $77,290 |
| Minneapolis-St. Paul-Bloomington, MN-WI | 38,630 | $36,180 | $49,480 | $73,920 |
| Longview-Kelso, WA | 380 | $37,270 | $49,460 | $71,740 |
| Oxnard-Thousand Oaks-Ventura, CA | 2,860 | $37,950 | $49,190 | $72,160 |
| Yuba City, CA | 480 | $37,290 | $49,170 | $64,440 |
| Mount Vernon-Anacortes, WA | 400 | $37,900 | $49,160 | $67,130 |
Where employment is largest
| Occupation | Employment | 10th | Median | 90th |
|---|---|---|---|---|
| New York-Newark-Jersey City, NY-NJ | 125,570 | $36,930 | $49,590 | $77,290 |
| Dallas-Fort Worth-Arlington, TX | 96,930 | $31,370 | $44,990 | $61,980 |
| Chicago-Naperville-Elgin, IL-IN | 75,240 | $34,480 | $47,100 | $71,530 |
| Phoenix-Mesa-Chandler, AZ | 68,930 | $35,350 | $46,410 | $64,150 |
| Los Angeles-Long Beach-Anaheim, CA | 66,590 | $37,950 | $48,840 | $74,860 |
| Houston-Pasadena-The Woodlands, TX | 65,510 | $28,600 | $40,380 | $59,840 |
| Miami-Fort Lauderdale-West Palm Beach, FL | 63,440 | $31,010 | $39,560 | $60,650 |
| Atlanta-Sandy Springs-Roswell, GA | 59,990 | $30,220 | $42,710 | $62,030 |
| Philadelphia-Camden-Wilmington, PA-NJ-DE-MD | 41,740 | $34,040 | $47,070 | $67,650 |
| Minneapolis-St. Paul-Bloomington, MN-WI | 38,630 | $36,180 | $49,480 | $73,920 |
| Boston-Cambridge-Newton, MA-NH | 37,780 | $35,720 | $49,920 | $75,950 |
| Washington-Arlington-Alexandria, DC-VA-MD-WV | 36,750 | $35,640 | $46,220 | $73,150 |
| Orlando-Kissimmee-Sanford, FL | 35,690 | $31,680 | $40,530 | $58,340 |
| San Antonio-New Braunfels, TX | 34,730 | $29,280 | $42,720 | $56,320 |
| Tampa-St. Petersburg-Clearwater, FL | 34,150 | $32,130 | $42,660 | $59,550 |
| Austin-Round Rock-San Marcos, TX | 32,690 | $30,520 | $43,720 | $61,610 |
| Detroit-Warren-Dearborn, MI | 31,310 | $31,040 | $44,730 | $63,730 |
| Salt Lake City-Murray, UT | 26,620 | $34,580 | $45,410 | $61,060 |
| Charlotte-Concord-Gastonia, NC-SC | 26,120 | $31,500 | $44,980 | $62,640 |
| Seattle-Tacoma-Bellevue, WA | 25,840 | $41,200 | $53,550 | $76,280 |
States and territories
| Occupation | Employment | 10th | Median | 90th |
|---|---|---|---|---|
| Washington | 39,760 | $39,290 | $50,330 | $73,610 |
| California | 176,850 | $38,110 | $49,560 | $75,700 |
| Massachusetts | 49,990 | $35,440 | $49,120 | $74,880 |
| Minnesota | 53,340 | $35,730 | $48,800 | $72,830 |
| District of Columbia | 7,550 | $37,440 | $48,250 | $77,120 |
| Delaware | 7,470 | $36,080 | $48,190 | $75,970 |
| Connecticut | 24,490 | $37,290 | $48,090 | $73,650 |
| New York | 141,090 | $36,270 | $48,000 | $76,280 |
| New Jersey | 59,690 | $35,520 | $47,740 | $72,040 |
| Rhode Island | 7,890 | $36,160 | $47,550 | $65,010 |
| Colorado | 38,770 | $36,510 | $47,540 | $66,040 |
| Vermont | 2,870 | $35,140 | $47,500 | $66,530 |
| Oregon | 19,440 | $36,710 | $47,450 | $64,130 |
| New Hampshire | 12,750 | $33,950 | $47,300 | $66,280 |
| Maine | 7,560 | $35,930 | $47,160 | $63,490 |
| Wisconsin | 50,840 | $34,260 | $46,970 | $63,650 |
| Illinois | 100,970 | $33,590 | $46,130 | $71,400 |
| Iowa | 30,100 | $32,450 | $46,090 | $64,540 |
| Arizona | 87,020 | $35,140 | $45,690 | $62,970 |
| Hawaii | 8,010 | $33,860 | $45,650 | $64,130 |
| Ohio | 85,930 | $31,340 | $45,610 | $63,210 |
| Montana | 4,910 | $35,100 | $45,290 | $62,250 |
| Alaska | 2,410 | $35,990 | $45,150 | $62,840 |
| North Dakota | 5,750 | $34,190 | $44,670 | $68,350 |
| Pennsylvania | 94,340 | $31,430 | $44,630 | $63,370 |
| Missouri | 50,530 | $31,980 | $44,190 | $63,890 |
| Michigan | 71,310 | $30,670 | $43,950 | $63,830 |
| Nebraska | 15,340 | $34,210 | $43,940 | $59,400 |
| Idaho | 18,770 | $29,990 | $43,200 | $62,190 |
| Indiana | 44,630 | $31,060 | $43,140 | $62,620 |
| Utah | 44,490 | $32,940 | $43,140 | $59,550 |
| Maryland | 37,740 | $32,600 | $42,830 | $64,000 |
| Tennessee | 59,730 | $31,100 | $42,830 | $60,070 |
| Virginia | 59,850 | $31,210 | $42,730 | $61,350 |
| Wyoming | 2,110 | $29,760 | $42,340 | $59,790 |
| South Dakota | 6,120 | $31,050 | $40,650 | $55,680 |
| Nevada | 32,110 | $29,340 | $40,560 | $57,930 |
| Florida | 228,000 | $31,620 | $40,440 | $59,770 |
| Texas | 337,170 | $29,320 | $40,420 | $59,590 |
| Kansas | 29,200 | $29,730 | $40,320 | $59,870 |
| North Carolina | 89,510 | $30,200 | $40,240 | $59,820 |
| Georgia | 97,850 | $29,340 | $39,630 | $60,270 |
| New Mexico | 16,950 | $31,060 | $39,030 | $56,480 |
| South Carolina | 51,000 | $29,720 | $38,860 | $59,300 |
| Kentucky | 38,630 | $29,440 | $38,700 | $59,810 |
| Oklahoma | 34,460 | $28,620 | $38,650 | $58,050 |
| West Virginia | 9,860 | $29,590 | $38,430 | $56,970 |
| Alabama | 33,290 | $29,920 | $38,400 | $55,670 |
| Arkansas | 20,680 | $30,150 | $37,840 | $56,630 |
| Louisiana | 25,780 | $28,440 | $37,330 | $51,010 |
| Virgin Islands | 320 | $29,990 | $37,140 | $54,080 |
| Mississippi | 20,860 | $28,970 | $36,380 | $49,540 |
| Guam | 720 | $22,540 | $30,350 | $43,700 |
| Puerto Rico | 20,330 | $21,840 | $26,700 | $36,310 |
Other office and administrative support occupations
- Office Clerks, General
- Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
- First-Line Supervisors of Office and Administrative Support Workers
- Bookkeeping, Accounting, and Auditing Clerks
- Medical Secretaries and Administrative Assistants
- Receptionists and Information Clerks
- Shipping, Receiving, and Inventory Clerks
- Executive Secretaries and Executive Administrative Assistants
Questions this page answers
What is the national median wage for Customer Service Representatives?
In the May 2025 OEWS estimates, the national median annual wage for Customer Service Representatives is $44,770. Employment is 2,595,750.
How does Customer Service Representatives pay compare with all occupations?
The national median for Customer Service Representatives is 12.2% lower than the all-occupations median of $50,980.
Which metro has the highest published median for Customer Service Representatives?
Among metros with a published annual median in the May 2025 tables, San Jose-Sunnyvale-Santa Clara, CA is highest on this page's list at $60,480.