SOC 43-4051 · Office and Administrative Support Occupations · May 2025

How much do Customer Service Representatives make in Miami-Fort Lauderdale-West Palm Beach, FL?

In the May 2025 Occupational Employment and Wage Statistics estimates, released May 15, 2026, the median annual wage for Customer Service Representatives in Miami-Fort Lauderdale-West Palm Beach, FL is $39,560. The 10th percentile is $31,010 and the 90th percentile is $60,650. Employment is 63,440.

Median annual wage

$39,560

10th percentile
$31,010
25th percentile
$34,860
Median
$39,560
75th percentile
$48,030
90th percentile
$60,650
Mean
$43,680

Annual wage from the May 2025 OEWS estimates.

Warehouse workers driving forklifts loaded with goods
Forklift operators in a Miami warehouse, 2011. Photograph by U.S. Department of Agriculture. Wikimedia Commons · Public domain

Percentile spread

For Customer Service Representatives, the published 10th percentile is $31,010 and the 90th percentile is $60,650. The difference is $29,640, which is 74.9% of the median. Ten percent of measured wages fall below the 10th percentile and ten percent fall above the 90th. How to read a percentile.

The middle half of the distribution, from the 25th percentile at $34,860 to the 75th at $48,030, covers $13,170.

The mean annual wage is $43,680, which sits above the median of $39,560. Median and mean measure different points in the same distribution.

National and state comparison

The Miami-Fort Lauderdale-West Palm Beach, FL median is 11.6% lower than the national median of $44,770 for Customer Service Representatives. In 2024 national prices the local median is $34,655, which is 22.6% lower than that same national median. The national figure is already in national prices because the United States parity is 100.

It is 2.2% lower than the Florida median of $40,440.

Price-adjusted pay

The 2024 all-items regional price parity for Miami-Fort Lauderdale-West Palm Beach, FL is 114.155, with the United States at 100. The Bureau of Economic Analysis released those parities on February 19, 2026. Dividing the May 2025 median of $39,560 by that parity and multiplying by 100 puts Customer Service Representatives at $34,655 in national prices. The wage year and the price year are different. Compare this wage after prices.

Nearby metros

11 other metropolitan areas within 200 miles publish a annual median for Customer Service Representatives. Miami-Fort Lauderdale-West Palm Beach, FL ranks 5th of 12 on that median, counting itself. Distance is the great-circle mileage between Census Bureau internal points (U.S. Census Bureau, 2024 Gazetteer Files, Core Based Statistical Areas, internal points (INTPTLAT, INTPTLONG).).

  • Naples-Marco Island, FL is 57 miles away, with a median of $43,680 and employment of 2,340. That median is 10.4% higher than the median here. In 2024 national prices it is $42,326, against $34,655 here.
  • Port St. Lucie, FL is 78 miles away, with a median of $38,380 and employment of 3,030. That median is 3% lower than the median here. In 2024 national prices it is $38,293, against $34,655 here.
  • Cape Coral-Fort Myers, FL is 99 miles away, with a median of $38,180 and employment of 5,840. That median is 3.5% lower than the median here. In 2024 national prices it is $37,304, against $34,655 here.

Employment share

Customer Service Representatives accounts for 2.2% of wage-and-salary employment in Miami-Fort Lauderdale-West Palm Beach, FL (63,440 of 2,819,940). Nationally the occupation is 1.7% of employment (2,595,750 of 155,495,730). The local share is 1.35 times the national share. That ratio is the location quotient computed from these May 2025 employment counts. It is not copied from the location-quotient column in the BLS bulk file.

Highest-paying jobs in Miami-Fort Lauderdale-West Palm Beach, FL · Customer Service Representatives by metro · How to read these percentiles · Median and mean · When a wage is not published · How the figures are made · Compare this wage after prices

Questions this page answers

How much do Customer Service Representatives make in Miami-Fort Lauderdale-West Palm Beach, FL?

In the May 2025 OEWS estimates, released May 15, 2026, the median annual wage for Customer Service Representatives in Miami-Fort Lauderdale-West Palm Beach, FL is $39,560. The 10th percentile is $31,010 and the 90th percentile is $60,650. Employment is 63,440.

How does that compare with the national median for Customer Service Representatives?

The local median is 11.6% lower than the national median of $44,770.

What is Customer Service Representatives pay in Miami-Fort Lauderdale-West Palm Beach, FL after local prices?

The 2024 all-items regional price parity for Miami-Fort Lauderdale-West Palm Beach, FL is 114.155, with the United States at 100. In those national prices, the May 2025 median of $39,560 is $34,655. The wage is May 2025 and the parity is 2024.

How does Miami-Fort Lauderdale-West Palm Beach, FL compare with nearby metros for Customer Service Representatives?

Naples-Marco Island, FL is the closest metropolitan area within 200 miles with a published annual median, 57 miles away, at $43,680. Miami-Fort Lauderdale-West Palm Beach, FL ranks 5th of 12 metros within 200 miles on that median. Distances use Census Bureau internal points.