How much do Customer Service Representatives make in Ponce, PR?

Percentile spread

For Customer Service Representatives, the published 10th percentile is $21,840 and the 90th percentile is $35,960. The difference is $14,120, which is 52.7% of the median. Ten percent of measured wages fall below the 10th percentile and ten percent fall above the 90th. How to read a percentile.

The middle half of the distribution, from the 25th percentile at $22,510 to the 75th at $31,600, covers $9,090.

The mean annual wage is $28,190, which sits above the median of $26,810. Median and mean measure different points in the same distribution.

National and state comparison

The Ponce, PR median is 40.1% lower than the national median of $44,770 for Customer Service Representatives.

It is 0.4% higher than the Puerto Rico median of $26,700.

Price-adjusted pay

The Bureau of Economic Analysis has not published a 2024 all-items regional price parity for Ponce, PR, so this page does not show a price-adjusted wage.

Nearby metros

5 other metropolitan areas within 200 miles publish a annual median for Customer Service Representatives. Ponce, PR ranks 4th of 6 on that median, counting itself. Distance is the great-circle mileage between Census Bureau internal points (U.S. Census Bureau, 2024 Gazetteer Files, Core Based Statistical Areas, internal points (INTPTLAT, INTPTLONG).).

• Arecibo, PR is 30 miles away, with a median of $27,030 and employment of 750. That median is 0.8% higher than the median here.
• Mayaguez, PR is 34 miles away, with a median of $26,920 and employment of 1,060. That median is 0.4% higher than the median here.
• Guayama, PR is 38 miles away, with a median of $25,520 and employment of 140. That median is 4.8% lower than the median here.

Employment share

Customer Service Representatives accounts for 1.4% of wage-and-salary employment in Ponce, PR (900 of 63,500). Nationally the occupation is 1.7% of employment (2,595,750 of 155,495,730). The local share is 0.85 times the national share. That ratio is the location quotient computed from these May 2025 employment counts. It is not copied from the location-quotient column in the BLS bulk file.