SOC 43-4051 · Office and Administrative Support Occupations · May 2025

How much do Customer Service Representatives make in Davenport-Moline-Rock Island, IA-IL?

In the May 2025 Occupational Employment and Wage Statistics estimates, released May 15, 2026, the median annual wage for Customer Service Representatives in Davenport-Moline-Rock Island, IA-IL is $39,950. The 10th percentile is $31,200 and the 90th percentile is $60,770. Employment is 3,040.

Median annual wage

$39,950

10th percentile
$31,200
25th percentile
$34,670
Median
$39,950
75th percentile
$48,970
90th percentile
$60,770
Mean
$44,110

Annual wage from the May 2025 OEWS estimates.

Portrait of a woman police officer in uniform
A police officer during a United Nations visit to the Democratic Republic of the Congo, May 2012. Photograph by Myriam Asmani, MONUSCO. Wikimedia Commons · CC BY-SA 2.0

Percentile spread

For Customer Service Representatives, the published 10th percentile is $31,200 and the 90th percentile is $60,770. The difference is $29,570, which is 74.0% of the median. Ten percent of measured wages fall below the 10th percentile and ten percent fall above the 90th. How to read a percentile.

The middle half of the distribution, from the 25th percentile at $34,670 to the 75th at $48,970, covers $14,300.

The mean annual wage is $44,110, which sits above the median of $39,950. Median and mean measure different points in the same distribution.

National and state comparison

The Davenport-Moline-Rock Island, IA-IL median is 10.8% lower than the national median of $44,770 for Customer Service Representatives. In 2024 national prices the local median is $44,848, which is 0.2% higher than that same national median. The national figure is already in national prices because the United States parity is 100.

It is 13.3% lower than the Iowa median of $46,090.

Davenport-Moline-Rock Island, IA-IL covers more than one state. The state comparison uses Iowa, the primary state on the BLS area record.

Price-adjusted pay

The 2024 all-items regional price parity for Davenport-Moline-Rock Island, IA-IL is 89.079, with the United States at 100. The Bureau of Economic Analysis released those parities on February 19, 2026. Dividing the May 2025 median of $39,950 by that parity and multiplying by 100 puts Customer Service Representatives at $44,848 in national prices. The wage year and the price year are different. Compare this wage after prices.

Nearby metros

25 other metropolitan areas within 200 miles publish a annual median for Customer Service Representatives. Davenport-Moline-Rock Island, IA-IL ranks 23rd of 26 on that median, counting itself. Distance is the great-circle mileage between Census Bureau internal points (U.S. Census Bureau, 2024 Gazetteer Files, Core Based Statistical Areas, internal points (INTPTLAT, INTPTLONG).).

  • Iowa City, IA is 62 miles away, with a median of $42,340 and employment of 1,190. That median is 6% higher than the median here. In 2024 national prices it is $46,269, against $44,848 here.
  • Peoria, IL is 65 miles away, with a median of $39,840 and employment of 2,260. That median is 0.3% lower than the median here. In 2024 national prices it is $43,669, against $44,848 here.
  • Dubuque, IA is 77 miles away, with a median of $46,670 and employment of 1,880. That median is 16.8% higher than the median here. In 2024 national prices it is $53,442, against $44,848 here.

Employment share

Customer Service Representatives accounts for 1.7% of wage-and-salary employment in Davenport-Moline-Rock Island, IA-IL (3,040 of 180,450). Nationally the occupation is 1.7% of employment (2,595,750 of 155,495,730). The local share is 1.01 times the national share. That ratio is the location quotient computed from these May 2025 employment counts. It is not copied from the location-quotient column in the BLS bulk file.

Highest-paying jobs in Davenport-Moline-Rock Island, IA-IL · Customer Service Representatives by metro · How to read these percentiles · Median and mean · When a wage is not published · How the figures are made · Compare this wage after prices

Questions this page answers

How much do Customer Service Representatives make in Davenport-Moline-Rock Island, IA-IL?

In the May 2025 OEWS estimates, released May 15, 2026, the median annual wage for Customer Service Representatives in Davenport-Moline-Rock Island, IA-IL is $39,950. The 10th percentile is $31,200 and the 90th percentile is $60,770. Employment is 3,040.

How does that compare with the national median for Customer Service Representatives?

The local median is 10.8% lower than the national median of $44,770.

What is Customer Service Representatives pay in Davenport-Moline-Rock Island, IA-IL after local prices?

The 2024 all-items regional price parity for Davenport-Moline-Rock Island, IA-IL is 89.079, with the United States at 100. In those national prices, the May 2025 median of $39,950 is $44,848. The wage is May 2025 and the parity is 2024.

How does Davenport-Moline-Rock Island, IA-IL compare with nearby metros for Customer Service Representatives?

Iowa City, IA is the closest metropolitan area within 200 miles with a published annual median, 62 miles away, at $42,340. Davenport-Moline-Rock Island, IA-IL ranks 23rd of 26 metros within 200 miles on that median. Distances use Census Bureau internal points.