SOC 43-4051 · Office and Administrative Support Occupations · May 2025
How much do Customer Service Representatives make in Cape Girardeau, MO-IL?
In the May 2025 Occupational Employment and Wage Statistics estimates, released May 15, 2026, the median annual wage for Customer Service Representatives in Cape Girardeau, MO-IL is $38,190. The 10th percentile is $29,540 and the 90th percentile is $61,660. Employment is 580.
Median annual wage
$38,190
- 10th percentile
- $29,540
- 25th percentile
- $34,270
- Median
- $38,190
- 75th percentile
- $47,130
- 90th percentile
- $61,660
- Mean
- $42,880
Annual wage from the May 2025 OEWS estimates.

Percentile spread
For Customer Service Representatives, the published 10th percentile is $29,540 and the 90th percentile is $61,660. The difference is $32,120, which is 84.1% of the median. Ten percent of measured wages fall below the 10th percentile and ten percent fall above the 90th. How to read a percentile.
The middle half of the distribution, from the 25th percentile at $34,270 to the 75th at $47,130, covers $12,860.
The mean annual wage is $42,880, which sits above the median of $38,190. Median and mean measure different points in the same distribution.
National and state comparison
The Cape Girardeau, MO-IL median is 14.7% lower than the national median of $44,770 for Customer Service Representatives. In 2024 national prices the local median is $44,367, which is 0.9% lower than that same national median. The national figure is already in national prices because the United States parity is 100.
It is 13.6% lower than the Missouri median of $44,190.
Cape Girardeau, MO-IL covers more than one state. The state comparison uses Missouri, the primary state on the BLS area record.
Price-adjusted pay
The 2024 all-items regional price parity for Cape Girardeau, MO-IL is 86.078, with the United States at 100. The Bureau of Economic Analysis released those parities on February 19, 2026. Dividing the May 2025 median of $38,190 by that parity and multiplying by 100 puts Customer Service Representatives at $44,367 in national prices. The wage year and the price year are different. Compare this wage after prices.
Nearby metros
16 other metropolitan areas within 200 miles publish a annual median for Customer Service Representatives. Cape Girardeau, MO-IL ranks 13th of 17 on that median, counting itself. Distance is the great-circle mileage between Census Bureau internal points (U.S. Census Bureau, 2024 Gazetteer Files, Core Based Statistical Areas, internal points (INTPTLAT, INTPTLONG).).
- Paducah, KY-IL is 60 miles away, with a median of $36,460 and employment of 860. That median is 4.5% lower than the median here. In 2024 national prices it is $42,354, against $44,367 here.
- St. Louis, MO-IL is 103 miles away, with a median of $45,800 and employment of 23,760. That median is 19.9% higher than the median here. In 2024 national prices it is $48,166, against $44,367 here.
- Jackson, TN is 119 miles away, with a median of $38,680 and employment of 970. That median is 1.3% higher than the median here. In 2024 national prices it is $45,228, against $44,367 here.
Employment share
Customer Service Representatives accounts for 1.3% of wage-and-salary employment in Cape Girardeau, MO-IL (580 of 44,680). Nationally the occupation is 1.7% of employment (2,595,750 of 155,495,730). The local share is 0.78 times the national share. That ratio is the location quotient computed from these May 2025 employment counts. It is not copied from the location-quotient column in the BLS bulk file.
Highest-paying jobs in Cape Girardeau, MO-IL · Customer Service Representatives by metro · How to read these percentiles · Median and mean · When a wage is not published · How the figures are made · Compare this wage after prices
Questions this page answers
How much do Customer Service Representatives make in Cape Girardeau, MO-IL?
In the May 2025 OEWS estimates, released May 15, 2026, the median annual wage for Customer Service Representatives in Cape Girardeau, MO-IL is $38,190. The 10th percentile is $29,540 and the 90th percentile is $61,660. Employment is 580.
How does that compare with the national median for Customer Service Representatives?
The local median is 14.7% lower than the national median of $44,770.
What is Customer Service Representatives pay in Cape Girardeau, MO-IL after local prices?
The 2024 all-items regional price parity for Cape Girardeau, MO-IL is 86.078, with the United States at 100. In those national prices, the May 2025 median of $38,190 is $44,367. The wage is May 2025 and the parity is 2024.
How does Cape Girardeau, MO-IL compare with nearby metros for Customer Service Representatives?
Paducah, KY-IL is the closest metropolitan area within 200 miles with a published annual median, 60 miles away, at $36,460. Cape Girardeau, MO-IL ranks 13th of 17 metros within 200 miles on that median. Distances use Census Bureau internal points.